"The strength of MEDEX is the capability of contacting customers with different ways of communication and different languages."
- J.M., Costa Rica
Assistance Capabilities
Assistance Capabilities
CMI insurance plans include MEDEX Global Solutions' assistance services. Whether you've lost your passport or need to be evacuated from your destination, you can call MEDEX for help. We are available anytime, day or night, to lend a hand when you need it.
Our Global Network
We work with 59,000 providers and resources in more than 200 countries to protect our travelers. Read more about the companies we work with to keep you safe and healthy.
Medical Evacuations and Assistance
If you experience a medical emergency abroad, will you know who to call for help? What hospital to go to? How to get home, if needed? Our medical evacuation and assistance services can help.
Security Evacuations and Assistance
Available as an add-on product, our security assistance services protect travelers during unexpected political or security incidents. We've helped with the unanticipated war in Lebanon, terrorist attacks in India, and political unrest in Guinea, to name a few.
Travel Assistance
Our travel assistance services help make those minor travel glitches easier. Now you know who to call for help with lost passports, emergency translations, and more.
Know Your Plan?
It's easy to buy now!
Questions?
Call us at (800)
586-0753
between 8am - 5pm, EST
Calling international?
+1-410-583-2595
Lyme Disease in China
When a young man was in China, he developed symptoms of Lyme Disease. His mother contacted CMI for a hospital referral. The MEDEX Emergency Response Center recommended a nearby hospital, which is a credentialed MEDEX Center of Excellence. The local physicians put him on antibiotics and the young man began to feel better. MEDEX continued to follow the case until the young man no longer needed our assistance.
