Travel Assistance

Travel Assistance

Anytime you travel, it's good to know you have someone to call for help - whether you've lost your passport or need a legal referral. All CMI products are backed by MEDEX Global Solution's travel assistance services.

Travel Assistance Services

• Pre-travel Information - Upon request, MEDEX will provide destination information covering weather, currency, and culture.
• Emergency Travel Arrangements - In the event of an illness or injury, MEDEX will make new reservations for airlines, hotels, and other travel services as needed.
• Transfer of Funds - Upon security funds from the traveler or their family, MEDEX will provide an emergency cash advance to the traveler.
• Assist in the Replacement of Lost or Stolen Travel Documents - Travelers can contact MEDEX for assistance in replacing passports, tickets, and other important travel documents.
• Legal Referrals - Should a traveler require legal assistance, MEDEX will direct them to an attorney and assist in securing a bail bond.
• Translation Services - In an emergency, MEDEX can provide immediate translation services in a variety of languages. We can also provide referrals to local interpretation services.
• Message Transmittals - Travelers may send and receive emergency messages through MEDEX.