American University in Cairo

AUC requires that all students from abroad have sufficient accident and sickness insurance, including emergency medical evacuation and repatriation of remains benefits.  AUC has arranged with CMI Insurance for a group insurance policy issued by ACE American Insurance Company.

Enrollment in the insurance plan is automatic provided that premium has been paid along with your University fees.  The premium will be included in that payment.  You may confirm your period of coverage by referring to your insurance confirmation materials or by contacting CMI.

If you have dependents to be insured you may do so on a voluntary basis, you will find a link to the dependent enrollment form below.

Plan Highlights

Medical Expense Benefits, 100% of Covered Expenses after the Covered Person has paid the deductible of the first $50 per condition up to the plan maximum of $500,000, with...

Emergency Medical Evacuation;

Emergency Reunion Benefit, $12,500 Maximum;

Repatriation of Remains;

Accidental Death & Dismemberment, $15,000 Principal Sum;

24 Hour Assistance provided by MEDEX Assistance.

The policy is issued with policy number GLMN 01173662 by ACE American Insurance Company.

The following information is for the plan year beginning August 15, 2011.

For a copy of the plan coverage description, click here.

Dependent coverage is available for students who have a spouse and/or children accompanying them, click here for the dependent enrollment form.

Students who elect to have an Extended Benefit Home Country benefit option will have this benefit indicated on their ID card, for a description of this benefit option click here.

The insurance plan complements the Medical Services provided by the AUC Clinic and the hospital network through arrangements made by AUC on your behalf.

Claims

Claim instructions and claim forms are available by clicking on the Claims Information tab in the bar on the bottom of this page.

Emergency Assistance

In addition to this health insurance program is the availability of the 24-hour Assistance network for emergency assistance anywhere in the world.  In the event of a medical emergency, seek medical care as soon as possible.    Call FrontierMEDEX Assistance, the contact numbers are listed on the coverage description, also click on the Assistance tab on the left side of this page.

Toll free numbers are availabe from Egypt to the Assistance Center in Baltimore, Maryland, USA.  From Egypt (inside Cairo) use 2-510-0200 (pause for tone) 877-569-4151.  From Egypt (outside of Cairo) use 022-510-0200 (pause for tone) 877-569-4151.  MEDEX must be involved in any events that require Emergency Medical Evacuation, Emergency Reunion or Repatriation.

Contact CMI by calling 800-586-0753 or 410-583-2595, FAX 410-583-8244 or email using the About CMI tab in the bar at the top of this page or the Contact Us button at the bottom of this page.